ESG Report 2025

In terms of internal empowerment, the Group has always placed talent development at the core of its strategy. By building a systematic knowledge transfer mechanism, it enables experience to be retained, skills to be replicated, and craftsmanship to be sustained. During the Year, the Group advanced its efforts along two key dimensions — standardised mentoring and internal trainer development — with the aim of transforming tacit knowledge into explicit know-how and systematising visible outcomes, thereby building a learning organisation ecosystem that covers all employees and spans the entire employee lifecycle. As frontline experience is distilled into reusable tools and methodologies, and core business personnel are developed into internal trainers capable of delivering knowledge, the Group further strengthens the endogenous momentum of organisational learning. Mentorship Training During the Year, the training coverage rate of The United Laboratories reached 100%, with total training hours amounting to 337,360 hours and an average of 18.7 training hours per employee. 103 In 2025, Zhuhai Company organised six dedicated mentorship training sessions, with a total of 746 mentoring supervisors participating. Using the self-developed Mentorship Handbook as the key training tool, the programme promoted the transformation of skills transfer from an “experience-driven” approach to a “standards-driven” model, laying a solid foundation for building a skilled talent pipeline. The Group successfully held its first Internal Trainer Competition. The competition lasted for seven months, covering 10 units across the Group, with the participation of 77 employees and the submission of 60 proposed training topics. Following a five-stage selection process, 28 employees were formally certified as Group internal trainers, establishing a full-chain development mechanism of “identification – cultivation – certification – empowerment – incentives” and injecting new momentum into knowledge transfer and organisational learning. Internal Trainer Competition The United Laboratories International Holdings Limited 2025 Environmental, Social and Governance Report