Annual Report 2025

“Pet Bus”welcomes pets of all breeds, with a dedicated “Cat Zone” at the rear of both the upper and lower decks, catering to the needs of sensitive or easily stressed cats 72 Transport International Holdings Limited 2025 Annual Report SUSTAINABILITY REPORT Upgrades to Bus Facilities Seat Availability Display: Lower-deck screens on KMB buses display the availability of seats on the upper deck, helping passengers locate seats on the upper deck more easily, promoting a more even distribution of passengers, and enhancing the overall passenger experience; Free 5G Wi-Fi: 2,520 KMB and LWB buses offer complimentary 5G Wi-Fi with ultra-fast, stable and smooth 5G network connectivity for an enhanced travel experience; Real-Time Information: 4,095 KMB and LWB buses feature the Bus Information Panel System, displaying real-time stop details on both decks and via APP1933; Improved Air Quality: Electrostatic air filters installed on all KMB and LWB buses enhance air quality, with CO 2 levels monitored during peak hours for passenger health; and Energy-Efficient Air Conditioning: A total of 3,959 KMB and 313 LWB buses are equipped with variable-capacity compressors, enabling adaptive and fuel-efficient climate control. The systems also refresh cabin air through a double-layer filtration process. Pet-Inclusive Service – Pet Bus Tours KMB recognises pets as valued members of the family, and is committed to fostering a pet-friendly society. In view of restrictions on the carriage of animals on public transport, KMB launched Pet Bus Tours to provide a safe and enjoyable travel option for pet owners and their companions. Operating every Saturday, Sunday, and Public Holiday, the service enables pets owners and their companions to explore scenic spots across Hong Kong Island, Kowloon and the New Territories. Since its launch, the tours have carried approximately 20,000 owners and pets, creating joyful and memorable travel experiences. Special Initiatives include: Christmas Night Routes serving Tsim Sha Tsui East and Central, allowing passengers to enjoy Christmas light displays; and Complimentary rides for pets aged ten or above on the first Saturday of each month from November onwards. Customer Educational Campaign – SEE EVERY NEED KMB partnered with Hong Kong Christian Service to launch the “SEE EVERY NEED”, promoting community inclusion for children with special educational needs (SEN), seniors, caregivers, and individuals from diverse cultural backgrounds. Three themed buses showcased 88 artworks by SEN children, transforming their creativity into mobile engagement platforms. These buses, featuring interactive and educational content, travelled across Kowloon and the New Territories to foster empathy and understanding. To complement the campaign, short videos highlighted inclusive facilities in local communities, reinforcing values of care, acceptance, and social harmony. Through these initiatives, KMB demonstrated its commitment to building an inclusive society and reducing barriers for vulnerable groups. Three bus routes with inclusive facilities: Route 85 [Fo Tan (Chun Yeung Estate) ⇋ Kowloon City Ferry Pier] Route 260X [Tuen Mun (Po Tin Estate) ⇋ Hung Hom Station] Route 296C [Sheung Tak ⇋ Cheung Sha Wan (Hoi Ying Estate)] Three “SEE EVERY NEED” themed buses, featuring artworks created by SEN children both inside and out, helped passengers better understand SEN children, fostering empathy and inclusion