Annual Report 2025

71 2025 Annual Report Transport International Holdings Limited About the Report Safety First Caring for the Environment Caring for Customers Caring for Employees Caring for the Community Performance Statistics Reporting Content Index Table Audio Bus Stops: Wireless radio frequency identification systems (RFID) have been installed at selected bus stops to assist visually impaired customers. These systems emit audio signals and announce bus route information, enabling users to locate the correct bus stops with greater ease; AED AED Installation KMB has strengthened its commitment to public health by partnering with the Fire Services Department to install 40 Automated External Defibrillators (AEDs) at high-traffic bus termini, BBIs and depots, ensuring timely access to life-saving equipment during emergencies; Additional Seating: more seats have been installed at bus shelters, termini and BBIs to better serve the elderly, people with disabilities and children; Real-time Information Panels: Display panels showing estimated bus arrival times have been added across shelters, termini and BBIs to help passenger plan their journeys more efficiently. A pilot project featuring a new design layout has also been launched to provide more detailed bus route information; Solar-powered Lighting: Solar lamps have been installed at selected bus stop locations to provide illumination at night; QR Codes on Information Sheets QR codes have been added to bus-stop information displays, offering quick access to bus frequency and route details; and New and Upgraded Shelters: In 2025, two new or upgraded bus shelters were completed, bringing the total number to 2,667, thereby providing better weather protection and a more pleasant waiting environment. Building an Accessible and Inclusive Bus Community Access to transportation is essential for independent living, and an accessible transport system forms the cornerstone of an inclusive society. Accessible Bus Fleet The entire bus fleets of KMB, LWB and NHKB, along with eleven buses from Sun Bus, are equipped with super-low floors, wide entrances, and exit doors to facilitate easy boarding and alighting, ensuring accessibility for elderly people and wheelchair users. Wheelchair-Friendly Design 342 KMB buses with two wheelchair spaces, mainly serving hospital routes. 198 KMB and LWB buses feature foldable armrests in wheelchair areas for added comfort and helping to prevent wheelchairs from overturning or skidding on the gangway. This design has now become a standard feature on all new buses. Priority Seats Strategically placed near doors on both KMB and LWB single- and double-deck buses for the convenience of passengers in need. KMB actively promotes public awareness to foster a culture of care and support. Upgrades to Termini and Bus Stops KMB and LWB continue to enhance facilities at Bus-Bus Interchanges (BBIs), termini and bus stops to improve passenger comfort and convenience. Key initiatives include: Bus Stop Numbering: All KMB and LWB stops now feature prominently displayed stop numbers and QR codes, enabling passengers and visitors to easily identify the correct bus stop and access route information online; Improved Navigation at BBIs: 31 BBIs are equipped with clear signage and platform numbers, along with ventilation fans to enhance passenger comfort, particularly during the summer months; The bus fleets of KMB, LWB and NHKB feature super-low floor designs and wheelchair ramps, enabling easy boarding and alighting for wheelchair users