Annual Report 2020

76 Transport International Holdings Limited 2020 Annual Report Sustainability Report Skills Development and Training Our diversified learning channels provide self-learning opportunities, including internal classroom training and e-learning programmes. Job rotation and secondment opportunities are also available so that our employees may broaden their understanding of the industry. We regularly organise customised training and learning activities for all staff levels to keep them abreast of the latest industry trends, knowledge and work skills. For instance, we arranged a training course to improve employees’ communication skills from a psychological perspective and alleviate the negative emotions of employees when handling accidental incidents. Technical and Apprentice Training Since 1973, the Technical Training School has been responsible for training our bus maintenance staff to keep up with the latest bus technologies. In 2020, 148 in-house training sessions were run for 819 skilled workers, while three training sessions were organised in collaboration with our manufacturers for 29 engineers, supervisors and foremen. To ensure a continuous stream of skilled workers to provide maintenance for the KMB and LWB bus fleets, the school runs a four-year apprenticeship training programme for young people who are interested in bus maintenance. The total number of graduates since the school was established stands at 2,513. At the end of 2020, 66 apprentices were enrolled in the School’s programme. The quality of our apprentice training was once again recognised in 2020 when a KMB apprentice was awarded the Third Runner-up in the Vocational Training Council’s Best Apprentice in the Automobile Trade Competition. A two-year technical trainee programme was launched to strengthen our professional team and nurture young people who aspire to a career in bus maintenance. Trainees who complete the programme will receive a Completion Certificate from bus manufacturers. A two-year technical trainee programme is launched to nurture talents in bus maintenance KMB and LWB have orangised a training in psychology and counseling for staff to enhance the capability in handling incidents