Annual Report 2020

2020 Annual Report Transport International Holdings Limited 75 Members of KMB and LWB senior management have visited bus termini to give support and appreciation to our frontline colleagues We offer seasonal flu vaccination discount to staff members Staff Communication To strengthen bilateral communication and staff welfare, each of the five KMB and one LWB Joint Consultative Committees, comprising management and staff representatives representing around 90% of KMB and LWB’s total workforce, holds meetings monthly and bi-monthly in general. The meetings are to review issues including safety, operations, work environment and staff welfare. At the meetings, employee representatives generally account for 90% of attendees to ensure that the views of staff are comprehensively relayed. Staff members are kept informed through the staff website of useful information, including KMB and LWB announcements, safe driving tips, snapshots of KMB and LWB activities and notices of forthcoming events. Staff can check duty roster information and make annual leave arrangements online, as well as using an e-learning training platform. The bi-monthly corporate magazine, KMB Today , provides another means of keeping employees up to date on KMB and LWB news and industry developments. We make use of modern technologies such as the social media to share information with our staff to cope with the onset of the COVID-19 and various infection control measures. The KMB Staff Facebook page was therefore revamped in April 2020. Several online activities and programmes, including an online staff music concert and the Christmas Lucky Draw, were held to maintain connection with staff members. The number of followers on the Facebook page dramatically was increased by five times in 2020. Senior Management Visits Members of KMB and LWB senior management visited bus termini, depots and offices during the year to give support to our colleagues and listen to their opinions. These visits provided an excellent opportunity for staff to share their views about operational matters and workplace-related issues with the management team members. Occupational Safety and Health KMB and LWB staff members are encouraged to suggest improvement measures to enhance health and safety conditions. After reviewing staff suggestions at the regular meetings of the Working Committee for Safety, a series of safety control measures has been introduced. Safety promotion has been launched throughout the year to raise safety awareness of staff. Topics suitable for operations and maintenance are involved, including safety precautions for different working procedures in maintenance workshop, fire evacuation procedure, manual handling procedure and safe bus driving tips. To enhance the competence of our staff regarding the new requirements defined in ISO45001, several training courses, which are conducted by Hong Kong Quality Assurance Agency, have been arranged for all staff at different levels. In 2020, KMB and LWB launched a series of health-related activities, including a health talk, a weight loss campaign and a cooking competition to promote a healthy lifestyle. A seasonal flu vaccination discount was also offered to staff members to protect them against flu viruses. Improved Working Environment KMB and LWB have continued to renovate and upgrade the working environment, especially for frontline staff, to provide better rest facilities for staff to take rest breaks. Further to its opening at Kowloon Bay Depot, our staff leisure area Club 1933 was opened at Lai Chi Kok Depot, where a pool table, an air hockey table and a table football are available.