Hot Topics
Q.1. What was the latest operating performance of the Company?
In 2025, a new round of technological revolution and industrial transformation gained further momentum. Artificial intelligence was widely integrated across various industries and sectors of the economy and society, continuously reshaping economic development models and people's lifestyles. Fulfilling its mission of "building China into a cyberpower, a strong country in science and technology, Digital China and safeguarding network and information security", the Group closely followed the transformation and development needs of the industry and customers, actively integrated frontier technologies, enhanced comprehensive service capabilities, and developed new quality productive forces tailored to local conditions. At the same time, by pursuing more in-depth innovation and transformation and continuously modernizing its corporate governance system and capabilities, the Group achieved "Effective Improvement in Quality and Reasonable Growth in Quantity", and completed the objectives of the 14th Five-Year Plan period, laying a solid foundation for future high-quality development.
Adhering to its overall roadmap of "Value-Driven, Seeking Steady Yet Progressive Growth and High-Quality Development", the Group proactively responded to the challenges stemming from customers' cautious investment and intensifying market competition. It recorded stable growth in revenues, with efficiency indicators stabilizing and trending positively. During the year, the Group recorded revenues of RMB150,093 million, representing a year-on-year increase of 0.1%. Among this, service revenue amounted to RMB146,161 million. Gross profit reached RMB16,957 million, representing a year-on-year decrease of 3.6%. The gross profit margin was 11.3%, down by 0.4 percentage points year-on-year. Net profit was RMB3,610 million, representing a year-on-year increase of 0.1%, in line with revenue growth. The net profit margin was 2.4%, remaining largely stable over the past four years. Free cash flow amounted to RMB795 million. Return on equity (ROE) was 7.7%. Basic earnings per share were RMB0.521, which was largely stable year- on-year. The Group attached great importance to shareholder returns, and in light of the solid operating results throughout the year, the Board has proposed a final dividend of RMB0.2241 per share for the financial year ended 31 December 2025, representing a year-on-year increase of 2.5% and a dividend payout ratio of 43%.
Q.2. Will the rapid development of artificial intelligence in China boost the Company's business development? What are the Company's deployment plan in the field of artificial intelligence?
Currently, artificial intelligence has become the core engine driving the development of the digital economy. The intelligent transformation across industries continues to accelerate, placing higher requirements on infrastructure, computing power enhancement, operation and maintenance services, and data governance. In response to this trend, the Group actively deploys in the AI sector, accelerating the enhancement of integrated "planning, construction, maintenance and operation" service capabilities, cultivating full-stack maintenance capabilities and systems for AIDC, strengthening AI applications to form flagship products and solutions, and proactively applying AI technologies to redesign internal operations and governance processes to build a data service system encompassing "planning, governance, warehousing, and maintenance" to convert AI dividend into tangible productivity and core competitiveness.
In 2025, the number of AI-driven new contracts exceeded 3,700, with a total value of over RMB5 billion, representing a year-on-year increase of over 25%. From a business composition perspective, AI infrastructure construction contracts accounted for 55%, demonstrating and reinforcing the Group's leading position in new infrastructure markets such as intelligent computing centers. From an industry composition perspective, the domestic non-operator market accounted for 60%, with customers from Internet and IT and government as the main customers, indicating that the Group's AI capabilities have deeply penetrated the main arena of the digital economy and gained recognition from customers in key sectors. The Group deeply integrated AI and digital infrastructure capabilities, provided full life-cycle services for new infrastructure such as intelligent computing centers and green data centers, and forged a number of "Smart Series" products such as "smart server rooms" and "smart sports". At the same time, by developing the proprietary "Wise Series" AI application system and achieving in-depth empowerment in core business processes, the Group effectively enhanced operational efficiency and promoted management upgrades. The Group will continue to promote the integration of AI technology with the whole chain of consulting and design, construction integration, operation and maintenance, to help customers achieve digital transformation and continue to expand development potential in the AI market.
The Group seized the strategic opportunity presented by the new generation of artificial intelligence development, and implemented the "AI+" initiative in depth. By investing substantial R&D resources and building a high-level expert talent pool, it converted AI dividend into new drivers of high-quality development. The Group participated in the construction of intelligent computing centers, and provided integrated services covering "Planning, Construction, Maintenance and Operation" to meet customers' infrastructure needs for computing power and energy, thereby building a solid foundation for artificial intelligence development. Focusing on research and development of scenario-based application, it empowered product iteration and platform upgrades with artificial intelligence technology. The Group developed flagship products and solutions in the fields of smart sports, smart grain storage, and smart energy conservation, which empowered a wide range of industries. At the same time, it actively applied artificial intelligence technology to redesign internal operation and governance processes, promoted the implementation of large model applications within enterprises, and leveraged its own experience in digital intelligence transformation to help customers achieve business upgrades.
Q.3. The Company maintained relatively rapid growth in strategic emerging businesses such as data center and smart city, please provide details for the situation.
In 2025, by leveraging its advantages in end-to-end service capabilities, nationwide localized delivery network, and cross-industry service replication capabilities, the Group empowered key industries such as government, transportation, Internet, energy and finance, while maintaining a relatively rapid growth rate in its strategic emerging businesses. The total value of new contracts signed from such businesses during the year increased by 21.7% year-on-year, accounting for over 46% of the total value of new contracts signed and representing an increase of 9 percentage points from the previous year. These businesses became a powerful engine driving high-quality business development.
In the field of digital infrastructure, the Group actively seized the booming demand for intelligent computing in the era of artificial intelligence and continued to pursue technological innovation and iteration to build smarter, greener and safer digital infrastructure, with its business scale continuing to expand. Leveraging the advantages of next-generation digital intelligence and green technology, as well as its comprehensive service capabilities to offer general contracting and integrated solutions, the Group participated in the construction of new infrastructure such as general-purpose computing, intelligent computing, supercomputing centers, 5G-A, satellite Internet, and low-altitude. At the same time, it supported the digital transformation and upgrading of infrastructure in traditional industries such as energy, electricity, and urban renewal. The Group fully integrated itself into the national "East Data, West Computing" strategic project, seized the strategic window of AI+ and the wave of customers' AI+ upgrades, and leveraged full-cycle EPCO project capabilities to drive enterprise digital transformation. In 2025, new contracts from the digital infrastructure business reached RMB29.5 billion, representing a year-on-year increase of 40%, with notable contributions from the Internet & IT and finance sectors.
In the field of green and low-carbon, the Group actively contributed to the national goals of energy security and sustainable green development. Centering on the new power infrastructure sector, it promoted the deep integration of digital technology with green and low-carbon scenarios to provide replicable and efficient green energy solutions for various scenarios. Focusing on green electricity development and electricity reform, it continued to enhance the quality of key businesses such as electricity infrastructure and supporting services, new energy construction, energy usage services, and carbon management. Through these efforts, it promoted the comprehensive green transformation of the energy and electricity, industrial manufacturing, transportation, real estate construction, and information and communications sectors. Among them, the Group kept close tracks of power market reforms, promoted the digitalization of new power systems, deeply cultivated the "Source, Grid, Load, Storage" sectors, and advanced integrated infrastructure for the collaborative development of computing power and electricity. In 2025, new contracts from the new energy and power distribution network business reached RMB19.5 billion, maintaining steady growth.
In the field of smart city, following the high-quality promotion of urban renewal initiatives, the Group used technology to empower city-wide digital transformation. By responding precisely to public needs, it provided the digital engine for the intelligent upgrading of social infrastructure and the modernization of public services, and achieved improvements in both the quality of life and urban governance efficiency. Relying on frontier technologies such as artificial intelligence, the Internet of Things, and big data, as well as its integrated service capabilities of "consulting + general contracting + software + platform + service", and its provincial, municipal, and county-level three-tier localized professional delivery teams, the Group secured projects worth over RMB100 million in the fields of digital government, social governance, smart transportation, smart buildings, and smart medical care. The Group fully implemented the guiding principles of the Central Urban Work Conference, leveraging high-end consulting to tap into areas involving government bonds and special-purpose bonds. The Group proactively served the construction of smart city in small and medium-sized cities and counties, integrating AI applications into urban development. In 2025, new contracts from the smart city business reached RMB43.2 billion, representing a year-on-year increase of 24%.
In the field of emergency management and security, the Group is committed to strengthening public safety governance as well as network information security capabilities, thereby building a solid foundation for economic and social developments. In emergency management, it focused on creating "emergency management + security" industry solutions, enhancing professional services and value delivery for key industries such as meteorology, water conservancy, chemical, and mining. The Group supported improvements in emergency response capabilities in many regions across the country, and achieved breakthroughs in areas such as "weather modification engineering" and grassroots disaster prevention. In network and information security, it strengthened the supply of proprietary and controllable cybersecurity operation products and data security products, and enhanced service capabilities, product capabilities, and benchmark cases through ongoing iterative upgrades. Hence, the Group was included in the "China Cybersecurity Industry Panorama" published by AQNIU.
Q.4. Amid the continuous decline in CAPEX of domestic telecommunications operators, what strategies did the Company adopt for domestic telecommunications operator market?
Despite headwinds including the continuous decline in capital expenditure by domestic telecommunications operators, the Group strived to promote business expansion in areas such as the iterative upgrade of new infrastructure, computing power network construction, green infrastructure retrofit, industrial digital intelligence empowerment, as well as operations and maintenance. Leveraging its advantages in differentiated capabilities, the Group provided integrated comprehensive solutions that were "green, intelligent, integrated, and efficient" to support customers in achieving strategic upgrades as well as innovation and reforms, thereby steadily increasing market share. During the year, revenue from this market reached RMB80,212 million, representing a year-on-year decrease of 4.1%.
In 2025, new contracts from the domestic telecommunications operator market reached RMB109.5 billion. Among them, digital infrastructure projects were the major growth driver, with a year-on-year increase of more than 35%.
Q.5. What kind of businesses drove the relatively fast growth of the Company's domestic non-telecom operator market?
In 2025, the Group closely monitored the trends in societal technological revolution and industrial transformation, and seized the opportunities of AI-driven intelligent computing and data center construction, as well as urban renewal and green transformation. Through continuously optimizing core capabilities and platforms, leveraging its integrated service capabilities and advantages, the Group achieved high-quality business development and continuous optimization of its revenue mix. Revenue from the domestic non-operator market amounted to RMB65,613 million, representing a year-on-year increase of 5.5%. The major source of growth came from smart city and digital infrastructure projects, with the new contract values increased by approximately 18% and 40% year-on-year, respectively. The Group quickly responded to customer needs and provided a comprehensive smart product portfolio that could be disassembled or assembled, along with full-process service capabilities from top-level design to product R&D and operation. During the year, the Group entered into more than 1,300 new contracts worth over RMB10 million each, undertaking benchmark projects such as a data center and big data application demonstration base project of a bank, a 31.2MW photovoltaic power generation project, a water supply IoT platform construction project for a group, a gas and safety early warning construction project in a county, an international smart port project, an underwater data server room engineering construction project and other benchmark projects.
In 2025, new contracts from the domestic non-operator market amounted to RMB89.7 billion. Of which, new contracts from both Internet & IT and energy sectors exceeded RMB10 billion, while the Internet & IT, government, and finance sectors all achieved double-digit growth.
Q.6. How was the Company's development in overseas market? And what is the Company's outlook of such market?
In response to the complex and ever-changing global landscapes, the Group continued to optimize its operating model and expanded high-value projects along the key regions of the "Belt and Road". In regions such as Asia-Pacific, Africa, and the Middle East, the Group successfully undertook landmark projects such as national-level smart hubs and world-class photovoltaics projects, effectively enhancing the international influence of the "Made in China" and "China Services" brands. Revenue from the overseas market reached RMB4,268 million during the year, representing a year-on-year increase of 1.0%.
The Group will continue to advance overseas development in a proactive and prudent manner, continuously enhance the overseas project development capabilities and overseas platform operating capabilities, promoting the transformation and upgrade of overseas businesses towards the directions of EPC general contracting, projects with financing support, industrial digitalization, and new energy. The Group will actively deepen collaboration with central state-owned enterprises and continue to build an overseas ecosystem.
Q.7. What were the Company's performance in businesses of TIS, BPO and ACO?
In 2025, revenue from the telecommunications infrastructure ("TIS") services reached RMB74,391 million, representing a year-on-year decrease of 1.0% and accounting for 49.6% of revenues, reflecting the impact from the overall investment environment by our customers. By steadily advancing business integration and gaining deeper insights into customers' needs for upgrade, the Group's revenue from business process outsourcing ("BPO") services amounted to RMB44,062 million, representing a year-on-year increase of 1.4% and accounting for 29.3% of revenues. The Group gave full play to the productive force of digital technologies, and revenue from applications, content, and other ("ACO") services reached RMB31,640 million, representing a year-on-year increase of 0.9% and accounting for 21.1% of revenues. Of which, the software development and system support business achieved double-digit growth, and the Group's enterprise software and digital service capabilities were recognized by both the industry and customers.
The decrease in TIS revenue was mainly due to the overall investment environment by our customers and the proactive control and reduction of low-value projects by the Group. With the deepened implementation of the Digital China strategy and the accelerated pace of digital information infrastructure construction, competition in the digital construction sector has evolved towards a higher level and greater refinement. The Group enhanced its comprehensive integrated smart service capabilities, and strived to overcome the impact of the decline in investment from customers and the adjustment to the investment mix, thereby maintaining relatively stable revenue from TIS services. The Group further consolidated its resources and promoted professionalized operations, ensuring stable revenue growth from BPO services, which possess attributes such as strong customer loyalty and short cash conversion cycles. At the same time, the Group gave full play to the productive force of digital technologies, its advantages in integrated services and its capabilities in system integration and software development to meet customer needs for digitalization effectively, thereby driving the development of its businesses such as system integration and software development and sustaining stable growth in revenue from ACO services.
Q.8. The Company is striving to build the "CCS Smart Maintenance" brand, what are the differences between "CCS Smart Maintenance" and traditional maintenance business? How does it contribute to business growth?
In response to new market opportunities, the Group strived to expand into new areas and developing new businesses. The Group focused on smart services in the intelligent computing operations and maintenance sector, and built the "CCS Smart Maintenance" brand. It closely examined emerging customer needs, and provided operational services characterized by full-cycle value management to accelerate the expansion into new "blue ocean" for high-quality development. Centering on the six major technical fields of "CT, IT, DT, OT, AT, and QT", the Group expanded the boundaries of traditional maintenance services and enriched the scope of business offering. It also improved and optimized the mechanism for marketing and project delivery to enhance business profitability. By strengthening long-term operational services, it continued to foster customer loyalty and service depth, turning "CCS Smart Maintenance" into a recurring business that supports high-quality development. In 2025, new contracts from "CCS Smart Maintenance" business reached RMB25.6 billion, achieving solid growth. (Note: CT (Communications Technology), IT (Information Technology), DT (Data Technology), OT (Operational Technology), AT (AI Technology), QT (Quantum Technology))
Q.9. What would be the trend of the Company's gross profit margin going forward?
In 2025, the Group recorded gross profit of RMB16,957 million, representing a decrease of 3.6% from RMB17,596 million in 2024. The Group's gross profit margin in 2025 was 11.3%, representing a decrease of 0.4 percentage points from 11.7% in 2024. While catering for the scale of its development, the Group focuses more on improving quality and efficiency, guides its subsidiaries through appraisal to select and develop high-margin projects and increase the proportion of high-value businesses. The Group also optimizes its mechanisms for collaborative R&D and operational marketing as well as commercialization of R&D findings, with a view to developing industry-leading flagship products and enhancing its business value. At the same time, the Group continuously leverages AI digital means to strengthen project management and cost control. With its deepening deployment in digital economy, new infrastructure construction and industrial digitalization areas, the Group will strive to achieve a stable-to-rising gross profit margin over the medium and long term.
In the second half of 2025, the Group achieved a positive trend in gross profit margin, narrowing the decline compared with the same period last year.
Q.10. What were the results of the Company's cost-reduction and efficiency-enhancement initiatives?
The Group's cost of revenues in 2025 amounted to RMB133,136 million, representing an increase of 0.6% from 2024 and accounting for 88.7% of revenues. Among which, direct personnel costs amounted to RMB7,711 million, representing a decrease of 6.1% from RMB8,208 million in 2024. Direct personnel costs accounted for 5.1% of revenues, representing a decrease of 0.4 percentage points from 2024. The Group kept a reasonable control over its total headcount, continued to optimize its employee structure, and steadily enhanced its labor productivity. The remuneration per capita increased by 2.1%, outpacing the growth of revenues and demonstrating that employees could share in the results of corporate development. Materials costs amounted to RMB26,416 million, representing an increase of 3.3% from RMB25,579 million in 2024. Materials costs accounted for 17.6% of revenues, representing an increase of 0.6 percentage points from 2024. As the Group optimized its business model and proactively undertook major projects under the general contracting model, materials costs increased accordingly. The Group will enhance procurement efficiency and step up the control of material costs by continuously strengthening the management of general contracting projects, optimizing its internal procurement system and utilizing AI digital tools to accelerate the upgrading of centralized procurement management. Subcontracting charges amounted to RMB81,316 million, representing an increase of 1.1% from RMB80,406 million in 2024. Subcontracting charges accounted for 54.2% of revenues, representing an increase of 0.6 percentage points from 2024. The Group will promote the application of AI digital tools to strengthen subcontracting management, implement classified control over subcontracting costs with targeted measures, and enhance its independent delivery capabilities. The Group will also further strengthen the synergistic management of suppliers with a view to maintaining the growth of subcontracting charges at a relatively reasonable level.
In 2025, the selling, general and administrative expenses of the Group were RMB14,412 million, representing a decrease of 4.3% from RMB15,054 million in 2024. The selling, general and administrative expenses accounted for 9.6% of revenues, representing a decrease of 0.4 percentage points from 10.0% in 2024. The Group maintained rigorous control over its selling, general and administrative expenses and strictly implemented various initiatives to drive quality and efficiency improvement. Meanwhile, the Group targeted its research and development resources towards capability building in AI, digital infrastructure and related fields, securing the outcomes from research and development investments.
Q.11. Which areas did the Company invest research and development in? What were the results?
The Group believes that technological innovation is the core element in developing new quality productive forces. By focusing on research and development investments in core areas, it established the dual-driven product supply system of "technological innovation + market", where innovative achievements continued to emerge and effectively empowered high-quality business development of enterprises. The Group accurately grasped market development demands, focusing on core areas such as artificial intelligence and smart applications to deepen technological innovation, with R&D investment reaching RMB5.47 billion in 2025. The Group has strengthened AI technology integration, business empowerment and commercialization of achievements, and built the "Smart Series" core product matrix externally and the "Wise Series" empowerment platform internally. It optimized the marketing application model and R&D efficiency evaluation mechanism, while successfully cultivating more than 30 products with contract values exceeding RMB50 million each, and over 60 products with contract values exceeding RMB10 million each. During the year, the Group obtained 504 newly authorized invention patents and 1,300 software copyrights.
In 2025, the Company ranked third in the "100 Most Competitive Software & IT Service Enterprises" and received 18 provincial-and ministerial-level science and technology awards. With solid technological strength and outstanding development achievements, the Company has gained high recognition and extensive recognition from the government, the industry and customers.
Q.12. What are the work priorities for this year?
At present, digital technologies represented by artificial intelligence are profoundly reshaping the industry landscape and driving revolutionary leaps in productivity and deep changes in production relations. In the face of this historic opportunity and challenge, the Group is elevating the connotation of its strategic positioning as a "New Generation Integrated Smart Service Provider". Adhering to the customer-centric approach, the Group focuses on the demands for comprehensive, integrated and diversified digital services across industries, and builds itself into a "Pioneer of Digital Intelligence Consulting", a "Navigator of Digital Intelligence Infrastructure", a "Leader of Digital Intelligence Maintenance and Operation" and a "Provider of Digital Intelligence Products". In the consulting and design sector, the Group will use digital intelligence technologies such as artificial intelligence, big data, and security technologies as the engine to provide customers with digital intelligence transformation solutions. In the construction sector, it will accelerate the development of integrated service capabilities to offer general contracting and integrated solutions for new infrastructure including next-generation information and communications infrastructure as well as general-purpose computing, intelligent computing, and supercomputing centers. The Group will build more intelligent, greener and safer digital infrastructure, and lead the establishment of technology, standards and operational systems. In the operation and maintenance sector, it will use artificial intelligence, big data, and next-generation communications technologies to actively provide intelligent support services such as operation and maintenance, supply chain, property management, and training support. The Group will continue to promote the "AI+" initiative, advance the "Five Major Projects", including transformation and development, reform and renewal, technological innovation, strengthening the enterprise through talents, and safety enhancement. At the same time, it will coordinate the upgrading of traditional businesses, the expansion of strategic emerging businesses, and the charting of our path into future industries. By balancing high-quality development and high-level security, it strives to ensure a good start for the 15th Five-Year Plan period.
Q.13. What was the dividend paid by the Company? What's the dividend policy of the Company?
The Group attached great importance to shareholder returns, and in light of the solid operating results throughout the year, the Board has proposed a final dividend of RMB0.2241 per share for the financial year ended 31 December 2025, representing a year-on-year increase of 2.5% and a dividend payout ratio of 43%. In the past ten years, the dividend payout ratio has generally remained stable with enhancement, while dividend per share has been increasing continuously. Please refer to "Dividend History" for the details.
Taking into the consideration of the long-term interest and sustainable development of the Company, and with the support of the Group's profitability, the Company strives to maintain the continuity and stability of the dividend policy. The factors to be considered by the Company when formulating the dividend distribution plan are as follows:
1. Current and expected operating results and cash flow performance;
2. Future business development strategies and operating position, as well as future capital needs;
3. Daily working capital needs;
4. Expectations of shareholders and investors; and
5. Other factors that the Board deems appropriate.
Basic Information
Q.1. What kind of Company is China Comservice?
China Comservice ("China Communications Services Corporation Limited") is a leading service provider in the informatization sector in the PRC that positions itself as a "New Generation Integrated Smart Service Provider", leverages its strengths as a "Pioneer of Digital Intelligence Consulting", a "Navigator of Digital Intelligence Infrastructure", a "Leader of Digital Intelligence Maintenance and Operation" and a "Provider of Digital Intelligence Products" ("1 Positioning, 4 Roles"), the Group commits to "Building Smart Society, Boosting Digital Economy, Serving a Good Life". The Group provides integrated comprehensive smart solutions for the digital intelligence sector. It is also the largest telecommunications infrastructure service provider in the PRC. Our services include telecommunications infrastructure services ("TIS") covering design, construction, and project supervision and management; business process outsourcing services ("BPO") covering network maintenance, property management, supply chain and products distribution; applications, content and other services ("ACO") covering system integration, software development and system support, value-added services and other services. (Please refer to "Corporate Profile" and "History" for more details)
Q.2. When was China Comservice listed?
The Company was listed on the Stock Exchange of Hong Kong on December 8, 2006. The offering price was HK$2.20 per share. (Please refer to "Share Information Overview" for more details)
Q.3. Who are the major shareholders of China Comservice?
China Telecommunications Corporation is our controlling shareholder which holds 3,393 million domestic shares, representing 48.99% of our total issued shares. In addition, China Mobile Communications Group Co., Ltd., China United Network Communications Group Company Limited, State Grid Information & Telecommunication Group Co., Ltd. and China National Postal and Telecommunications Appliances Co., Ltd. hold 608 million, 236 million, 166 million and 131 million domestic shares, representing 8.78%, 3.41%, 2.40% and 1.89% of total issued shares respectively. The public holding is 2,391 million H share, representing 34.53% of our total issued shares. (Please refer to "Shareholding Structure" for more details)
Q.4. Who are the major customers of China Comservice?
All major telecommunications operators in China, namely, China Telecommunications Corporation, China Mobile Communications Group Co., Ltd., China United Network Communications Group Company Limited, China Radio and Television Network Co., Ltd and China Tower Corporation Limited are our customers. We also provide services to domestic non-telecom operator (the "domestic non-operator") customers and overseas customers. In 2025, revenue from domestic telecommunications operator customers accounted for 53.5% of total revenues, revenue from domestic non-operator customers accounted for 43.7% of total revenues and revenue from overseas customers accounted for 2.8% of total revenues.
While further developing domestic telecommunications operator market, the Group has also endeavored to expand the domestic non-telecom operator market. The Group proactively provides services, such as smart city solutions, municipal infrastructure, intelligence building and data center construction, to key customers such as government agencies and customers in the industries of construction, Internet & IT, transportation, electricity, etc.
Other than China, the Group's business also covers dozens of countries and regions globally, and its overseas customers are mainly located in the emerging markets including Asia Pacific, the Middle East and Africa. (Please refer to "Our Business" for more details)
Q.5. What are the businesses under Telecommunications Infrastructure ("TIS") Services of the Company?
The Group is the largest telecommunications infrastructure service group in the PRC, providing a full range of telecommunications infrastructure services to telecommunications operators in China and overseas. These services include planning, design, construction and project supervision for fixed line, mobile, broadband networks and supporting systems. The Group also provides construction services of ancillary communications networks, integrated solutions for informatization and intelligentization solutions of industries to domestic non-operator customers such as government agencies, industrial customers and SMEs, as well as overseas customers. (Please refer to "Our Business" for more details)
Q.6. What are the businesses under Business Process Outsourcing ("BPO") Services of the Company?
The Group is the largest integrated provider of business process outsourcing services in the communications industry in China. The Company can provide customers with all-round quality outsourcing services including management of infrastructure for information technology ("network maintenance"), general facilities management ("property management"), supply chain and products distribution services. The target of our services includes domestic and overseas telecommunications operator customers, government agencies and enterprises customers. The Group focused on OPEX-driven business of domestic telecommunications operators, and strengthened the synergistic operation and brand building of OPEX-driven business. (Please refer to "Our Business" for more details)
Q.7. What are the businesses under Applications, Content and Other ("ACO") Services of the Company?
The Group provides information system integration and project implementation, industrial digitalization application and solutions, proprietary software and platform product development, digitalization business and IT system support as well as value-added services to customers including domestic and overseas telecommunications operators, government agencies and enterprise customers. (Please refer to "Our Business" for more details)
updated 22nd May, 2026
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