Annual Report 2025

35 2025 Annual Report Transport International Holdings Limited Hong Kong Franchised Public Bus Operations Hong Kong Non-franchised Transport Operations Chinese Mainland Transport Operations Property Holdings and Development ISO 9001 Quality Certification Since 2012 12.8-metre double-deck buses 244 in total 1 Mechanical reliability refers to the average number of kilometres a bus operates before it experiences one mechanical breakdown on the road with passengers on board. 2 Operational capability refers to the ratio of actual departures to scheduled departures in the busy direction during the peak hours of 7:00 a.m. to 9:00 a.m. across the bus network. Performance Assurance LWB constantly reviews its bus services and maintenance regime to ensure safety and efficiency at the highest level across its bus fleet. LWB adopts mechanical reliability 1 and operational capability 2 as key indicators for measuring its operational performance. In 2025, LWB achieved a mechanical reliability of 562,276 km:1 and an operational capability of 102.06%. LWB has maintained ISO 9001 Quality Management Systems certification since 2012. Depot The depot at Siu Ho Wan provides daily bus maintenance, refuelling, bus washing and parking for LWB’s fleet. The depot is equipped with a wastewater treatment system to ensure that the quality of wastewater meets statutory requirements before being discharged into the public drainage system. A rainwater collection and water recycling system was implemented at the Siu Ho Wan Depot to conserve water. LWB’s professional maintenance team performs regular, rigorous inspections and servicing, ensuring the fleet remains in optimal condition for safe and high-quality passenger service Mechanical Reliability 1 – LWB 110,000 220,000 330,000 440,000 550,000 0 2024 2022 2023 2021 2025 Kilometres Operational Capability 2 – LWB 20 40 60 80 100 0 2024 2022 2023 2021 2025 % Proportion of Euro V or above buses in LWB’s fleet >98.40%