Annual Report 2025

All LWB buses serving the airport and HZMB Hong Kong Port are equipped with luggage racks, allowing passengers to store their carry-on baggage and travel in comfort 34 Transport International Holdings Limited 2025 Annual Report BUSINESS REVIEW Electronic Payment System LWB is the first franchised bus company in Hong Kong to offer diverse e-payment services for the convenience of passengers, especially those from overseas who may not have access to the local currency or an Octopus card upon arrival. LWB continued to enhance its e-payment system in 2025, accepting payments such as American Express, Discover/Diners Club and WeChat Pay HK. Currently, the system supports 16 payment methods including contactless payment, mobile payment and QR code payment, making it, together with KMB’s system, the e-payment solution that accommodates more payment methods than any other public transport operator’s system. Bus Fleet and Fleet Upgrade In 2025, LWB introduced 25 new licensed buses equipped with the latest safety devices. As of 31 December 2025, LWB operated 313 double-deck buses, including 244 12.8-metre buses. All were wheelchair-accessible and equipped with the On-board Electronic Bus Stop Announcement System. Safety and Customer Service LWB buses are regularly and thoroughly serviced to ensure that they are maintained at the highest standards. Driving instructors monitor bus captains’ driving performance and customer service delivery, with safety briefings held from time to time and safety reminders circulated to bus captains. To enhance driving safety, LWB buses are equipped with the Driving Monitoring System and the Advanced Driver Assistance System, which give early warnings to bus captains and assist in their driving performance. The LWB customer service and airbus ticket office at the Hong Kong International Airport Ground Transportation Centre offers e-payment options, providing more convenience for passengers and tourists. Environmental Protection LWB attaches great importance to environmental protection and continues to invest in environmentally friendly buses to comply with the stringent emission standards of the European Council of Environmental Ministers. The proportion of Euro V or above buses in LWB’s fleet has now exceeded 98.40%. The electrostatic air filtration function of the air-conditioning system on LWB buses significantly improves air quality inside the bus compartment, while the Eco-Driveline System reduces both fuel consumption and exhaust emissions. LWB’s Bus Fleet Double-deck Buses Electric Single-deck Buses Total Number of Buses As of 1 January 2025 279 4 283 Addition during the year 34 0 34 Disposal during the year 0 (4) (4) As of 31 December 2025 313 0 313