ESG Report 2025

53 The United Laboratories has always upheld its corporate mission of “To Make Life More Valuable” and regards product quality and patient safety as the lifeline of corporate development. This chapter systematically sets out the Group's responsibilities and management practices across the pharmaceutical product life cycle from six perspectives, namely R&D and innovation, access to medicines, product responsibility, responsible marketing, customer service and pharmacovigilance, demonstrating our firm commitment to safeguarding human health with quality products. Price Law of the People's Republic of China Opinions on Promoting Drug Price Reform The United Laboratories Fair Pricing Policy Area Relevant Laws, Regulations and Guidelines Internal Policies Fair Pricing Drug Quality Drug Administration Law of the People's Republic of China Implementation Regulations of the Drug Administration Law of the People's Republic of China Good Laboratory Practice for Non-clinical Studies Good Manufacturing Practice for Drugs Measures for the Supervision and Administration of Drug Production ICH Guidelines FDA Pharmaceutical cGMPs for the 21st Century – A Risk-Based Approach EU Good Manufacturing Practice for Medicinal Products ISO 9001:2015 Quality Management System Certification Quality Risk Management Procedure Annual Product Quality Review and Analysis Management Procedure Document Management Procedure Deviation Handling Procedure Out-of-Specification (OOS) Investigation Procedure Corrective and Preventive Action (CAPA) Management Procedure Validation Management Procedure Product Review and Release Management Procedure Change Control Management Procedure Customer Service Measures for the Recall of Drugs User Complaint Management Procedure Product Recall Procedure Marketing and Promotion Advertising Law of the People's Republic of China Standards for Examination and Release of Drug Advertisements Measures for the Examination of Drug Advertisements Compliance Department Unannounced Inspection Process (Marketing Promotion) Sales Conduct Code Compliance Promotion Guidelines Corporate Culture Brand Communication Management System Online Platform Management and Information Release Regulations Pharmaceutical Representative Filing and Review Management System Compliance Unannounced Inspection System Compliance Incident Reporting System Pharmacovigilance Good Practice for Pharmacovigilance Management Procedure for Pharmacovigilance System Documents, Records and Data The United Laboratories International Holdings Limited 2025 Environmental, Social and Governance Report