ESG Report 2024

63 Apart from providing induction training for new employees, the Group also provides targeted job training for them, in which senior employees act as mentors and new employees as mentees. This mentorship training enables new employees to adapt to their new roles faster and their sense of belonging is increased. Before the mentorship training begins, the Group offers specialised training for mentors on teaching objectives, methods and skills to the mentors to enhance their teaching abilities. During the mentorship process, mentors share the necessary skills and experiences with mentees, fostering a positive work atmosphere through two-way communication. This not only accelerates the new mentees' mastery of job skills but also strengthens their engagement and sense of belonging in the workplace. Apprenticeship Training Professional Development To address the skill needs of frontline production staff, the Group's production bases develop tailored training programs based on the specific requirements of different departments and positions. Training is typically conducted by management, qualified employees, or experienced senior employees, using methods such as oral exams, written tests, or comprehensive assessments to ensure employees fully grasp the training content and can apply it in practice. In the second quarter, Zhuhai Company successfully hosted four "Apprenticeship Training" sessions, with 721 new employees participating alongside experienced mentors. This training aimed to enhance the teaching levels and mentoring abilities of the mentors, ensuring that new employees receive systematic guidance and development. During the training, mentors learned about the roles, methods, and specific steps involved in mentoring. They engaged in various formats, including lectures, case studies, and interactive discussions, to master key mentoring techniques. These included understanding the mentee's background and abilities, developing detailed training plans, providing ample guidance and support, encouraging self-directed learning, giving timely feedback and evaluations. After the training, Zhuhai Company held a sharing session where outstanding mentors shared their teaching experiences. This event aimed to extract valuable insights from exemplary mentors and gather suggestions for improving the existing "Apprenticeship Program." The sharing session further strengthened communication and learning among mentors, providing important references for enhancing the training mechanism. As an effective talent development model in the industry, the "Apprenticeship Program" not only helps new employees quickly integrate into the team and adapt to their roles but also offers mentors opportunities to acquire new knowledge and refine their teaching skills. This reciprocal learning approach fosters individual growth and provides solid support for the Company's sustainable development. Environmental, Social and Governance Report 2024 The United Laboratories International Holdings Limited

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