ESG Report 2024

40 Environmental, Social and Governance Report 2024 The United Laboratories International Holdings Limited For organised academic conferences, supporting documents such as the conference agenda, attendance list, and on- site photos should be provided for inspection. Expenses related to the conference should be supported by legitimate and valid receipts. Summary of “Compliance Promotion Guidelines” Employees engaging in academic activities and after-sales service must comply with relevant national laws, regulations, and policies. Organising academic conferences requires submitting an application specifying the conference type, scale, time, location, theme, participants, and budget. The conference budget should be confirmed by department heads and approved by the finance department. Equipment placement shall be based on legitimate purposes, such as collecting product feedback, improving usage efficiency, and conducting patient education, with ownership clearly stipulated in contracts. Tracking procedures shall be established and supporting documents retained to ensure proper usage. It is prohibited to use equipment placement to stipulate purchase quantities or amounts, procure at inflated prices, circumvent tender procedures, or facilitate illegal benefit transfers. When conducting retail terminal sales, promotion agreements and integrity compliance agreements shall be signed with retail pharmacies, clearly specifying legal operation requirements. Discounts and promotion fees shall be paid according to agreements with transparent accounting records. It is prohibited to induce retail terminals through cash rebates or other benefits to provide preferential treatment, or to collude in obtaining prescription information or transferring benefits, thereby influencing product allocation and prescription review. Promotional materials must undergo the Brand Culture Department's application process for production and can only be distributed after approval by both the Marketing Department and Legal Department. Under normal circumstances, regional offices or departments are not permitted to independently produce promotional materials. 1. Promotional materials used for public display, publicity at business events, and exhibitions require the company to apply for advertising approval. 2. Unverified data or descriptions, as well as promotional statements beyond the scope, should not be used 3. Unauthorised fonts or images from third-party collaborators should not be used 4. Assertions or guarantees regarding efficacy or safety should not be included. 5. Content related to free giveaways, sales with prizes, bundled sales, or gift promotions should not be included. 1. All promotional materials should be displayed and used according to the approved content, purpose, and usage, without arbitrary alterations. 2. Prescription drug advertisements should not be publicly displayed in promotional materials. 3. Promotional materials for over-the-counter drugs and health products with approved advertising license numbers may be displayed in permitted scenarios. 4. Promotional materials used solely for internal training, academic conferences, and similar purposes should be promptly retrieved after the event. During the collection, storage, transmission, and deletion of patient information, employees must comply with national laws and regulations, as well as the company's management system and relevant statements regarding personal information protection. Charitable donations are limited to organisations or entities with legal personalities. Donations to departments or individuals within any organisation are not allowed. 1. Donations should be made in the company's name and require a donation agreement signed between the company and the recipient organization. The agreement should specify the type, quantity, quality, value, purpose of the donated property, as well as the rights and obligations of both parties. 2. If the donated items are pharmaceutical products, relevant national regulations on quality control must be followed to ensure that the quality of the drugs meets manufacturing standards and that the remaining shelf life is at least 6 months. 3. Charitable donations should not be linked to the company's sales business. It is strictly prohibited to use recommendations, procurement, usage of company products, or any other form of benefits as a condition for donation. All sales and marketing personnel are required to receive compliance training and comply with the compliance system, and the Compliance Department is responsible for training and record keeping. The Compliance Department will conduct inspections of promotional behaviours and the compliance performance will be included in the performance assessment. For the person who has illegal behaviours such as commercial bribery, the company will restrict the appraisal and promotion, and in serious cases, the company will terminate the labour contract and pursue compensation responsibility, delete the information of the medical representative record and disclose the reasons.