Annual Report 2025

83 2025 Annual Report Transport International Holdings Limited About the Report Safety First Caring for the Environment Caring for Customers Caring for Employees Caring for the Community Performance Statistics Reporting Content Index Table Serving the Community We focus on evolving community needs and act where our strengths make a difference, especially for seniors, people with disabilities, and families in need. Missing Elderly Assistance Programme KMB and LWB operate a dedicated programme to help locate missing seniors, particularly those with dementia. The system integrates the Customer Service Hotline, on-bus warning signals, and alerts to KMB’s 24-hour Radio Control Section to help reunite families swiftly and safely. In 2025: 291 requests received 19 lost seniors locatedonboard successfully Others reunited through other channels Donating Retired Bus Parts KMB promotes sustainability and social inclusion by repurposing retired buses, bus stop poles and bus parts for educational and community use, both locally and overseas, giving them a second life. Donation of Used and Retired Bus Programme Since 2016, KMB has donated buses to schools and non-profit organisations for creative learning spaces. HKFEWWong Cho Bau School transformed a retired bus into “Beidou Pavilion,” featuring VR pods and flight simulator, emotional wellness and a simulated science lab, showcasing innovation with sustainability. Caring Bus Stop Pole Donation Programme We extend dementia-friendly bus stop poles to elderly care facilities across Hong Kong and overseas, helping to prevent seniors with dementia from wandering or going missing, and supporting their treatment and care. In 2025, KMB donated poles to facilities in Hong Kong and Australia, including CASS Asquith Residential Aged Care Facility in Sydney, which is the fourth bus stop pole in Australia. This pole features bilingual signage and iconic Hong Kong destinations to foster comfort, cultural connection, and a sense of belonging for residents. Beneficiary schools and non-profit organisations that received bus stop poles in 2025 CCC Kei Shun Special School CFSC Kwun Tong Day Care Centre for the Elderly CSFC Choi Ying Day Care Centre for the Elderly ELCHK Lutheran Secondary School HKTA The Yuen Yuen Institute No. 1 Secondary School Maclehose Medical Rehabilitation Centre The Church of Christ in China Kei Heep Secondary School Yan Oi Tong Tin Ka Ping Care and Attention Home Y.C.H. Ho Sik Nam Primary School CASS Asquith Residential Aged Care Facility (Australia)