Annual Report 2025

57 2025 Annual Report Transport International Holdings Limited About the Report Safety First Caring for the Environment Caring for Customers Caring for Employees Caring for the Community Performance Statistics Reporting Content Index Table Safety Policy We are dedicated to protecting the health and safety of our workforce. Safe environments and optimal working conditions are upheld across all operations. Every employee is required to comply with all legal obligations and our internal safety standards. Ongoing engagement with employees and stakeholders supports continuous improvement of our safety management system. Safety Committees To strengthen internal communication on safety and health matters, including risks, emerging trends and our safety policy, dedicated safety committees operate across all areas of our business. These committees bring together employees at all levels, from frontline staff to management, and meet regularly to address safety issues and identify opportunities for improvement. Safety Management We are committed to maintaining the highest standards of occupational health and safety, guided by the ISO 45001-certified OHS Management System. We conduct regular inspections and risk assessments for both routine and non-routine tasks, applying the hierarchy of controls to eliminate or minimise hazards. All assessments are carried out by trained and competent personnel, and the results are reviewed to support continuous improvement of the safety management system. A systematic reporting mechanism is in place for all employees and workers to raise hazardous conditions through supervisors and safety representatives. Workers are protected against reprisals, and a Safety Committee meets regularly to review reports, investigate incidents, and recommend improvements. Employees have the right to stop work and remove themselves from any situation they believe may cause injury or ill health. This policy is reinforced through training, and employees exercising this right are fully protected from retaliation. Work-related incidents and near misses are investigated promptly to identify hazards, assess risks, determine root causes, and establish corrective actions. Findings are reviewed by the Safety Committee to ensure that lessons learned are incorporated into system enhancements and preventive measures. Mechanical reliability – measured as the average distance a bus travels before a breakdown with passengers onboard – has significantly improved from 74,914 km:1 in 2019 to 200,304 km:1 in 2025. This progress reflects our adoption of more frequent, comprehensive maintenance protocols, including proactively replacing metal parts before they reach critical wear levels. 2019 2020 2021 2022 2023 2024 2025 Mechanical Reliability - KMB & LWB 35,000 70,000 105,000 140,000 175,000 210,000 0 Note: Mechanical reliability refers to the average number of kilometres a bus operates before it experiences one mechanical breakdown on the road with passengers on board. Safety Statistics The number and the percentage of staff and workers covered by our Occupational Health and Safety Management System (“OHSMS”) are shown in the table below: 3,000 6,000 9,000 12,000 15,000 0 No. of employees No. of workers 11,884 (100%) 464 (100%) Covered by OHSMS employees 11,503 (97%) 455 (98%) Covered by OHSMS and has been internally audited 10,551 (89%) 428 (92%) Covered by OHSMS and has been audited and certified by an external party KMB, LWB, Sun Bus and NHKB