Annual Report 2020

2020 Annual Report Transport International Holdings Limited 1 Persevere in Innovation of buses Services within neighbourhoods Keeping abreast of the times, we continue to introduce new ideas to our bus fleet. We stay close with the communities to serve Hong Kong with courtesy. 2 Group Profile 4 Business at a Glance 6 Key Franchised Bus Network in Hong Kong 8 Financial and Operational Highlights 10 Corporate Milestones 2020 12 Chairman’s Letter 16 Managing Director’s Message 18 Management Discussion and Analysis Business Review 20 Hong Kong Franchised Public Bus Operations 32 Hong Kong Non-franchised Transport Operations 36 China Mainland Transport Operations 38 Property Holdings and Development Sustainability Report 40 About the Report 48 Safety First 60 Care for Customers 66 Care for the Environment 72 Care for Employees 80 Engaging Stakeholders 94 Financial Review 110 Corporate Governance Report 132 Remuneration Report 136 Directors’ Profiles 143 Key Corporate Executives 144 Financial Reports 240 Financial Summary 241 Corporate Directory Contents