Annual Report 2020

2020 Annual Report Transport International Holdings Limited 35 In response to the COVID-19 pandemic, the HKSAR Government has taken measures to reduce people flow and social contacts. The Lok Ma Chau Port has been closed since 4 February 2020. As such, this year saw a decline in the demand for cross-boundary bus service, with patronage plummeting from 3.44 million passenger-trips in 2019 to 0.4 million passenger-trips in 2020. Notwithstanding the temporary decline in patronage, the demand for cross-boundary bus service is expected to grow in line with the more substantial social and economic ties between Hong Kong and China Mainland, as the demand for cross-boundary bus service remains strong. NHKB will continue to undertake regular and thorough checks and maintenance to maintain its operational and safety performance at the highest standards. Once the border reopens, NHKB’s fleet of 15 air-conditioned super-low floor single-deck buses will resume its 24-hour shuttle bus service to maintain itself as the preferred means of transport for cross-boundary travellers seeking convenience and quality service. NHKB continues to undertake regular and thorough checks and maintenance to maintain its operational and safety performance at the highest standards NHKB takes the strain out of cross-boundary travel Shenzhen Hong Kong Huangang Lok Ma Chau Lo Wu Sheung Shui