Annual Report 2020

2020 Annual Report Transport International Holdings Limited 27 Comprehensively Upgraded Smartphone App Since the launch in September 2016, the new version of the KMB and LWB mobile app, App1933, has been well received by the public. Passengers may check information about bus routes and estimated time of arrivals at their fingertips. In 2020, App1933 upgraded the Bus Estimated Time of Arrival (“ETA”) service by integrating the ETA of other franchised bus operators to make bus journey planning more comprehensive and easier for passengers. In spite of receiving nearby route information at the bus stops through Bluetooth Beacon signal, App1933 has enhanced an intrinsic location-based function to provide relevant traffic conditions, weather information and bus route suggestions based on passenger’s current location through the new “myFavourite” feature. Application of Information Technology The use of information technology can benefit passengers by providing bus arrival information via Estimated Time of Arrival (“ETA”) display panels at bus termini and bus stops, as well as on App1933 and the KMB and LWB websites. In addition, information technology enables KMB to manage and monitor its intricate operations with ease. These applications include the Integrated Bus Service Information Display System (IBSID), the Electronic Bus Stop Announcement System (BSAS), the Terminus Management System (TER), the Traffic Operations Management System (TOM), the Bus On-board Monitoring System (BOM) and the Operations Communications Management System (OCM). App1933 has been upgraded with more new features, including real-time traffic conditions, weather information, and bus route suggestions