Annual Report 2019

061 Transport International Holdings Limited 2019 Annual Report Sustainability Report Care for Employees Human Resources Policy We take care of our employees by maintaining a safe, respectful and harmonious work environment. We adopt a set of comprehensive human resources policies promoting gender equality, offering protection against sexual harassment, preventing bribery, and protecting personal privacy. These and other policies are published on the staff website. We observe Hong Kong’s labour and anti-discrimination laws and ensure that all our suppliers respect labour rights with regard to employment and respect employees’ rights to join trade unions. As an equal opportunity employer, we are committed to ensuring that no job applicant or employee is discriminated against on the grounds of race, sex, marital status, family status, pregnancy or disability. In collecting personal data from job applicants and existing staff members, we comply with the requirements of the Personal Data (Privacy) Ordinance, respecting the privacy of personal data while taking all reasonable steps to ensure that the personal data of job applicants and staff members are securely held and used only for the purposes stated in our personal data collection statement. As public bodies included in the Schedule of the Prevention of Bribery Ordinance, KMB and LWB remind staff members that they should not make use of their position to solicit or receive any advantage from the public. From time to time, we remind our employees to comply with the Human Resources Policies. In addition, we have a complete complaints handling mechanism in place. In case we receive complaints, we would thoroughly investigate all complaints on breach of the above policies and take appropriate action. Depending on the degree of seriousness of the complaint, an ad hoc committee may be set up to investigate the complaint. Serious disciplinary action, including summary dismissal, will be instigated for any violation. Staff Benefits To help attract and retain talented staff, competitive benefit packages are offered, including annual leave, medical benefits, hospitalisation insurance, accident insurance and free bus travel for staff and dependents. In the reporting period, KMB and LWB strengthened the benefit package of full-time employees by: Increasing the entitlement of Inspector to 12 days of double overtime pay every year; Enhancing the promotion path by adding a position of senior bus terminus supervisor; Enhancing the overnight allowance of monthly-paid Operations staff; and Enhancing the salary scale of monthly-paid Maintenance staff. We extend our care for employees to their families. We provide a scholarship programme for the children of staff with satisfactory academic performance to support their tertiary education. At 31 December 2019, 259 children of KMB and LWB staff members had received scholarships. We brought festive joy to our staff at traditional festivals. At Lunar New Year, we distributed Chinese New Year gifts to our staff, while at Dragon Boat Festival and Mid-Autumn Festival, we distributed rice dumplings and mooncakes respectively. In addition to festive gatherings at Lunar New Year, 18 spring gatherings were held for all KMB and LWB staff in February 2019, the first time all staff have been catered for in this way. Senior corporate executives and managerial staff joined the gatherings and shared the festive joy with around 7,000 staff and retirees. KMB and LWB aim to be an employer of choice by establishing a supportive and respectful working environment