Annual Report 2019

003 Transport International Holdings Limited 2019 Annual Report Group Profile Our vision to be a global leader in our field is based on a thorough understanding of the needs of the people we serve, the introduction of innovative technological and environmental solutions, and the attainment of new standards for safety, service and efficiency. Our mission to enhance shareholder value while contributing to the social and economic development of Greater China can be summarised as follows: D istinctive customer service R eliable performance I nnovation V alue for money E nvironmental responsibility S ustainable business practice Through engagement with our stakeholders, we aim to meet or exceed their expectations through the provision of high quality services and solutions. Our corporate values are centred on the delivery of service standards that meet or exceed customer needs, a consistent record of operational profitability, and support for the communities we serve. Vision Mission Values Transport International Holdings Limited (“TIH”, Stock Code: 62), a leading public transport operator in Hong Kong and China Mainland, is the holding company of The Kowloon Motor Bus Company (1933) Limited, Long Win Bus Company Limited, and a number of non-franchised transport providers. The Company also has business interests in property holdings and development in Hong Kong. TIH aims to set the highest standards in the public transport industry through the provision of innovative and high quality services that take our customers safely and comfortably to their destination. With a dedication to sustainable business practices, enhanced shareholder value and the social and economic development of Greater China, TIH achieves its vision by tailoring its services to meet customer needs, improving the connectivity of its routes and providing real-time bus service information. Transport International