| For Immediate Release | February 4, 2002 |
Prima Villa is Sun Hung Kai Properties' (SHKP) latest intelligent residential development in Shatin. The property was recently completed and it is now being handed over. For the first time, SHKP has introduced two new services for the handover. 'Easy Material Sourcing' allows new owners to get replacement fittings & finishes, and with 'Online Maintenance Records', work reports are posted on the Internet so owners can check on the progress of any repairs. In addition to these innovations, SHKP's Property Liaison Team has checked every unit at different stages of construction to ensure that each one is of the highest standard.
SHKP held a press tour of Prima Villa, with Clarence Ng, the Project Manager, Robert Tsoi, General Manager (Central Functions) in SHKP's Construction Department, and KO Wong, Assistant General Manager of the Hong Yip Service Company. Together, they explained the new services and the functions of the special Liaison Team.
SHKP first with added-value Easy Material Sourcing
In keeping with SHKP's corporate ethos that 'Better quality begins with me', owners can now take advantage of Easy Material Sourcing. With the new service, the management company helps owners to buy original fittings & finishes like ceramic, marble and granite tiles and hardware. The service depends on the availability of stock and is on a first-come, first-served basis.
Robert Tsoi said, "The developer appreciates that owners may need extra fittings & finishes if they decorate or change the unit design, and since most of the materials are imported from overseas, they are not easy to find in Hong Kong. With this new service, owners don't have to go to all the trouble of looking for materials, because SHKP can supply them from stock. This not only helps to reduce waste, it also offers a unique answer to owners' needs."
Online Maintenance Records another SHKP first
Online Maintenance Records are another first from SHKP. KO Wong said, "When an owner returns the defects checklist, the management company will computerize the items listed and post it on the Internet. The Construction Department will then update the progress on daily basis, allowing owners to check the maintenance record on superhome.net any time. This boosts owners' confidence in the maintenance process."
Cross-departmental Property Liaison Team
Market expectations for quality and after-sales service are constantly rising. A few years ago, SHKP was the first developer to establish a Cross-departmental Property Liaison Team to set clear guidelines and standards for units. The team is made up of experts from a wide range of fields, including Construction, Sales, Project Monitoring, Project Management and Estate Management.
The Property Liaison Team inspects units prior to handover, checking all the facilities including plumbing, windows, electrical appliances, circuits and plugs. The unit will only be handed over when every item meets SHKP's standards. To offer one-stop service, staff accompany new owners when they check the property, to explain all the procedures in detail. Owners have welcomed and praised the Property Liaison Team since the service began.
Better quality means higher appreciation potential
Project Manager Clarence Ng said, "The units in Prima Villa are over 500 square feet, with two bedrooms and two living rooms. Units are rectangular with efficiency approaching 80%, which meet market needs for small to medium flats. The grand 60,000 sq-ft club house has a full range of facilities, like those found in large, deluxe residential developments, and one extra special aspect of the club house is having all the children's facilities in a custom-designed 'Kid's Town'. Kid's Town not only offers games to enhance children's intelligence, it also has a computer room, studio and toilet for children, so the little residents can have a private space. In addition, the traffic city and outdoor playground provide plenty of room for children to learn and develop."
Transportation is very convenient at Prima Villa. The development is close to the Diamond Hill Tunnel and Ma On Shan Railway that is now under construction, and a flyover will be built connecting Prima Villa to the Ma On Shan Railway station at City One Shatin. Prima Villa is an exclusive, premium residential development in Shatin, and since there are few high-quality, small to medium sized developments with full facilities in the district, the second-hand market for Prima Villa is very active. Some Prima Villa units have sold for 15% more than the original price, which proves that this prime property has high appreciation potential and 'Quality you can Trust'.
 Prima Villa is Sun Hung Kai Properties' latest intelligent residential development in Shatin. The handover quality is appreciated highly by owners.
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